Your privacy is important to us. This page provides more details with regards to the information we collect from our visitors and how it is used. By using our website, you acknowledge that you have read and understand our policy.
We cover the following aspects in more detail:
- Information we collect
- How we use the information
- Accessing your information
- Customer consent
- Third party links
- Changes to our policy
- Contact information
If you have any questions or concerns, you can reach us with the information at the bottom of the page. We will respond to your enquiry as soon as possible.
Information We Collect
There are two types of information we collect from our visitors:
1. Information you give us: When submitting an enquiry about the products we carry, we ask for information such as your name, email address, and phone number. Submitting an enquiry is completely optional as visitors can also contact us over the phone.
2. Information from our tracking tools: We use analytics software on our website that allows us to gain deeper insight on our visitors including visit duration and pages visited. This information is only used to improve our website and cannot be used to personally identify visitors.
We take precautions to keep the information we collect secure both online and offline. Information from our customers is only shared with the relevant individuals to process an order. The information you provide us is never shared or sold unless necessary to comply with the law.
How We Use the Information
The information we collect is used to:
- Respond back to enquires
- Provide order updates
- Conduct marketing surveys
- Improve our website
- Maintain relationships
- Perform internal record keeping
If you do not wish to receive any future contact from our company, send in a request and we will comply immediately.
Accessing Your Information
Customers can access the information we have about them by sending in a request. Customers can then either update their personal information or completely opt out of our contact list.
By sending an enquiry about our products, you are giving your consent to the collection and use of your personal information. You are giving your direct consent for us to get in contact. Your information is only used for the purpose for which it was disclosed and is never shared or sold.
Third Party Links
We occasionally include links to third party websites that complement our own. These websites are only provided as a resource and we are not held responsible for any of your actions. We strongly encourage visitors to review the privacy policies of these websites before giving any personal information.
Changes to Our Policy
Our Contact Information
Every effort is made to be as transparent as possible with regards to the information we collect from our visitors. Should you have any questions, contact us by phone or email and we will respond to your enquiry as soon as possible. You can send us a message using our online contact form.
Address: 188 Railway Parade Bassendean, Western Australia, 6054
Phone: (08) 9378 2133
Fax: (08) 9378 2839